Original PDF Ebook – Business Process Change4th EditionA Business Process Management Guide for Managers and Process Professionals – 9780128158470

Original PDF Ebook – Business Process Change4th EditionA Business Process Management Guide for Managers and Process Professionals – 9780128158470

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation._x000D_
Covers Business Process Management Systems and the integration of process redesign and Six Sigma_x000D_
Explores how different process elements fit together, including the human aspects of process redesign_x000D_
Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs_x000D_
Offers invaluable, detailed case studies demonstrating how these key methods are implemented